Cancellations & Refunds
Hassle-free returns with our customer-friendly policy
7 Days
Return Window
Free Pickup
We'll Collect
5-7 Days
Refund Time
Order Cancellation
You can cancel your order before it is shipped. Once shipped, cancellation is not possible, but you can initiate a return after delivery.
How to Cancel
My Orders → Select Order → Cancel Order
Return Policy
We accept returns within 7 days of delivery. Products must be unused, in original packaging, with all tags intact.
Eligible for Return
- Manufacturing defects
- Wrong product delivered
- Damaged during transit
- Size/style mismatch
Not Eligible
- Customized jewelry
- Items marked "Final Sale"
- Missing packaging/tags
- Signs of wear
Refund Timeline
Once we receive and inspect your returned item, refunds are processed based on your payment method:
Exchange Policy
We offer one-time exchange for a different size or style within 7 days of delivery. Exchange is subject to product availability.
💡 Pro tip: Contact our support team before initiating an exchange to confirm availability
How to Initiate a Return
Need Help with Returns?
Our support team is ready to assist with any return or refund queries.